Refund policy

Effective Date: August 30, 2023

Thank you for shopping with GloWhite Herbals! Your satisfaction is important to us, and we stand behind the quality of every product we sell.

1. Returns
Due to the personal-care nature of our products, we do not accept physical returns of beauty products once they have been delivered.

2. Refunds
If you are not satisfied with your purchase, or if you encounter any issue after using the product, we offer a 100% refund — you do not need to return the product to receive it. Please contact our customer support team with your order details and a description of the issue, and we will process your refund.

3. Damaged or Defective Products
If you receive a damaged or defective product, please contact our customer support team as soon as possible after receiving your order so we can resolve it quickly.

4. Cancellation
Once an order is placed and its status is fulfilled (out for delivery or delivered), it cannot be cancelled or modified. Please review your order carefully before completing your purchase.

5. Contact Us
If you have any questions or concerns regarding your order, our products, or this policy, please contact our customer support team at +91 9305259273 or support@glowhiteherbals.com. (We're open Friday to Wednesday, 11 AM to 7 PM, to serve you better.)