Shipping policy
Effective Date: [August 30, 2023]
Welcome to GloWhite Herbals! This Shipping Policy explains how we handle shipping and delivery for your orders.
Shipping and Delivery
Our objective is to ensure timely delivery within the designated timeframes. Delivery times may vary depending on geographical location and circumstances beyond our control, and any delays attributed to shipping partners are not within our responsibility. Please anticipate delivery within 3 to 10 days of placing your order.
Shipping Fees
Shipping fees are calculated based on factors such as destination, shipping method, total weight, and dimensions of the items in your order. The exact shipping fees will be presented to you during checkout.
Lost or Damaged Packages
While we package items securely to prevent damage during transit, accidents may still occur. If you receive a visibly damaged package, please document the damage with photos and contact our customer support team as soon as possible.
Limited Serviceable Areas
While we strive to provide shipping to as many areas as possible, certain pin codes or remote locations may not be serviceable by our shipping partners. If your address falls within a restricted area, we will inform you promptly and process a refund if applicable.
Incomplete or Inaccurate Addresses
Please provide accurate and complete shipping information at checkout. We are not responsible for orders with incorrect or incomplete addresses; additional shipping charges may apply for reshipment.
Change of Shipping Address
If you need to change your shipping address after placing an order, contact us as soon as possible — we'll accommodate the request if the order hasn't shipped yet.
Contact Us
Questions about shipping or your order status? Reach us at +91 9305259273 or support@glowhiteherbals.com. (We're open Friday to Wednesday, 11 AM to 7 PM.)