Shipping policy
Effective Date: [August 30, 2023]
Welcome to GlowWhite Herbals! This Shipping Policy explains how we handle shipping and delivery for your orders placed on our website. Please take a moment to review this policy to understand our shipping procedures.
Shipping and Delivery:
Our objective is to ensure the timely delivery of our products within the designated timeframes. Please be aware that delivery times could differ depending on the geographical location and situations that are beyond our influence. It's important to note that any delays attributed to shipping partners not under our control are not within our responsibility. Please anticipate that our minimum delivery period falls within 7 days, while the maximum is expected to be completed within 15days.
Shipping Fees:
Shipping fees are calculated based on factors such as the destination, shipping method, total weight, and dimensions of the items in your order. The exact shipping fees will be presented to you during the checkout process before you finalize your purchase.
Delivery Time:
Delivery times may vary based on your location. While we make every effort to ensure timely deliveries, please note that external factors such as weather conditions and carrier delays may affect the delivery timeline. However we promise that our minimum delivery period falls within 7 days, while the maximum is expected to be completed within 14days
Lost or Damaged Packages:
While we take care to package items securely to prevent damage during transit, accidents may still occur. If you receive a visibly damaged package, please document the damage with photos and contact our customer support team within [1] days of receiving the package.
Limited Serviceable Areas:
While we strive to provide shipping services to as many areas as possible, there might be instances where certain pin codes or remote locations are not serviceable by our shipping partners. In such cases, we reserve the right to cancel or terminate your order. If your shipping address falls within a restricted area, we will inform you promptly and process a refund if applicable.
Incomplete or Inaccurate Addresses:
It's crucial to provide accurate and complete shipping information during checkout. We are not responsible for orders with incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply for reshipment.
Change of Shipping Address:
If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request if the order has not yet been shipped.
Contact Us:
If you have any questions or concerns about our shipping policy or the status of your order, please contact our customer support team at [support@glowhiteherbals.com or +91 9305259273]. (We're open from Friday to Wednesday, 11 AM to 7 PM, to serve you better).